Key Organizational Strategies
Strategy 1: Public Education
Key Activities
Strategy 2: Institutional Capacity Building
Key Activities
Strategy 3: High-Quality Mediation
Key Activities
Strategy 4: Training
Key Activities
Strategy 5: Accreditation/Quality Assurance
Key Activities
Strategy 6: Research and Publication
Key Activities
Strategy 7: Organizational Health
Key Activities
Key Activities
- Undertake the outreach work of mediation services
- Conduct awareness workshop on ADR to community
- Conduct consultation workshop on ADR in cooperation with civil society and government
- Raise awareness of mediation within business community
- Facilitate conversations with business community about using mediation
- Encourage businesses to refer conflicts to mediation
- Raise awareness of mediation within NGO community
- Facilitate conversations with NGO community about using mediation
- Encourage NGOs to refer conflicts to mediation
Strategy 2: Institutional Capacity Building
Key Activities
- Build and strengthen capacity for ADR within national and local authorities
- Form a network of ADR practitioners to share experience and learning
- Conduct workshop to introduce ADR to judicial officials
- Cooperate with legal/court systems to provide ADR training to judicial officials
- Encourage cooperation between court and ADR system
Strategy 3: High-Quality Mediation
Key Activities
- Train roster of mediators to provide mediation through CCM
- Provide quality mediation services related to civil cases to community and private sectors
- Conduct social dialogues on specific case
Strategy 4: Training
Key Activities
- Develop training program/model and curriculum
- Develop customized trainings for different settings
- Solicit business community, NGOs, and government for training contracts
Strategy 5: Accreditation/Quality Assurance
Key Activities
- Build capacity of CCM staff and roster of mediators to handle a variety of disputes
- Implement discussion groups to facilitate informal continued learning
- Develop quality assurance process for rostered and non-rostered mediators
- Generate an accreditation/certification process for mediators
Strategy 6: Research and Publication
Key Activities
- Conduct research on related topics when contracted
- Asses project implementation and impact when contracted
- Provide consultation on research when contracted
- Develop case study/mediation success story for publicity/outreach
Strategy 7: Organizational Health
Key Activities
- Develop and implement strategic plan
- Apply for programmatic grants
- Search for consistent future funding source
- Explore possibilities with Mediators Beyond borders and other international agencies.
