សន្ធានកម្មមូលដ្ឋានសម្រាប់អ្នកជំនាញ
Basic Mediation for Professionals
1. INTRODUCTION
CCM began running nationally certified mediation training courses, providing professional qualifications for a career in the mediation profession in 2019. CCM established the Mediation House “MH” of the mediation services and train the civil society group, private sector, lawyers, as well as retired civil servants and judges to become professional mediators who can provide quality mediation services to the civil society and business community in Cambodia.
2. GOAL
The goal is to establish a highly skilled professional mediators in conflict resolution who will provide mediation service at the MH. The graduates of the training course will be of high quality, highly skilled and qualified to provide a service that meets the needs of conflicting parties at all levels. CCM develops mediation Accreditation Standards to ensure that mediators are qualified and adhere to professional and ethical standards. CCM strives to be a leading agency in mediation training and service provider.
3. OBJECTIVES
To achieve this goal, CCM begins to implement the following objectives:
4. EXPECTED RESULTS
5. ELIGIBLE PARTICIPANTS
6. TRAINING METHODOLOGIES
The training weave together theory, observation, experiential exercises, and practice opportunities to create a meaningful learning experience. The participants are strongly encouraged to actively participate in field practice and continue learning and developing new skills and techniques of mediation practice. The participants have opportunities to practice the knowledge, skills and experience of mediation learned from the course as a practical mediator in dispute resolution. The participants will explore and evaluate their active knowledge and “theory” of the mediation process, their strengths, and weaknesses as practitioners, and develop ways to revitalize their commitment to mediation practice. The MTP will be trained by ADR and Mediation Experts and Senior Fellows from CCM, Indonesia Dispute Board (IDB), and Weinstein International Foundation (WIF) who have practical intensive experiences in ADR and mediation practice at national and international levels. The program will study and practice mediation skills and techniques at MTP as well as at fieldwork by doing mediation exercises and role-plays and participating in observation and co-mediation of real mediation cases at the Offices of the Legislation and Mediation at the government district level and/or Mediation House. The trained participants in mediation will be certified as professional mediators by CCM and IDB after completing the requirements of CCM’s standards.
7. TENTATIVE DATE AND LOCATION
Tentative Date:
8. COURSE OUTLINE
Module One: Understanding Conflict
9. TRAINING REQUIREMENT
The mediation training is developed into two parts, basic mediation for professional and advanced mediation techniques. Although a mediator certificate is not required to practice mediation, CCM sets standards for mediators who work as CCM mediators to provide the communities and business mediation services. The core mediation training program consists of 40 hours as basic mediation process and practice. The 40 hours of basic mediation for professionals is the prerequisite course for participants who pursue the advanced mediation techniques, specific training courses or certify and accredit mediators of CCM. The participants are required to actively participate in all learning processes and different steps of practical work. The participants are expected to participate in exercise and practices of mediation sessions where they are monitored and evaluated by trainers during the training courses. The participants are requested to take part in exercises and role-plays of mediation practice where they take a role as party and mediator of the mediation sessions. Completion of “Basic Mediation for Professional” is the prerequisite course for each certificate. Certificates are issued upon verification of full attendance and assessment at all required courses.
10. APPLICATION, COSTS, AND SCHOLARSHIPS
Application form and registration can be downloaded and made through this link: https://bit.ly/4bKREUN, before Monday 9, August 2024.
The fee for the course is US $100 for CCM member and US $150 for non-member (to be paid in full before the course starts) per full six-day training course (48 hours), inclusive of tuition, stationary, and snacks (coffee & tea breaks). Personal expenses are the responsibility of participants or their organisations.
11. APPRENTICESHIP PROGRAM
This program was designed and aims to transfer relevant knowledge, skills, and attitudes within the desired period from expert practitioners in the ADR and mediation field of study or profession to novice trainees who ideally have completed the MTP. After completing the mediation train course, the participants are required to do an apprenticeship for at least 2 mediation cases and 2 co-mediation cases.
12. TRAINING AND MEDIATION SERVICES
Once the mediation training course and the training requirements were completed, the mediation trainees who interest to pursue accredited mediation certification should join the professional team to become a mediator and trainer at CCM for at least one year and from the second year on CCM will pay training fees or mediators fees case by case. When a client requested any mediation cases from CCM the participants should participate in preliminary preparation and processes of the training courses or mediation cases before conducting training courses or mediation sessions for our clients. The participants should provide one mediation case per month (twelve cases per year).
For more information, please contact us at:
Tel:(+855)12 588 081/12 921 614
E-mail: [email protected]
No. 237, Group 16, Phum Thmey, Sangkat Dangkao, Khan Dangkao, Phnom Penh, Cambodia.
_End_
CCM began running nationally certified mediation training courses, providing professional qualifications for a career in the mediation profession in 2019. CCM established the Mediation House “MH” of the mediation services and train the civil society group, private sector, lawyers, as well as retired civil servants and judges to become professional mediators who can provide quality mediation services to the civil society and business community in Cambodia.
2. GOAL
The goal is to establish a highly skilled professional mediators in conflict resolution who will provide mediation service at the MH. The graduates of the training course will be of high quality, highly skilled and qualified to provide a service that meets the needs of conflicting parties at all levels. CCM develops mediation Accreditation Standards to ensure that mediators are qualified and adhere to professional and ethical standards. CCM strives to be a leading agency in mediation training and service provider.
3. OBJECTIVES
To achieve this goal, CCM begins to implement the following objectives:
- Launch the mediation training session with the participation of in-person mediation training program (MTP) who have a background, experience and strong commitment in ADR and mediation.
- Train and build the capacity of mediation skills to be qualified mediators in mediation.
- Arrange field visits for those core trainees in mediation to observe mediation processes and practices at any chosen dispute resolution office or centre.
- Provide the opportunity for the trainees in mediation and MTP to apply their mediation skills by co-mediation with experienced mediators.
- Coach the trainees in mediation to enrich their skills in mediation processes and practices.
- Define experiences by specializing experts into specialist mediators (Ex. Family Mediation, Workplace/Employment Mediation, Land Dispute Mediation, Commercial Mediation, Neighborhood, Housing, Construction, etc.) through the confidence of mediation services.
- Certify qualified the trainees in mediation and mediators who have completed the mediation skill training course and mediation practice requirements.
4. EXPECTED RESULTS
- Participants increased knowledge, skills, and theory of the mediation training program.
- Participants gained concrete mediation skills and techniques.
- Participants gained confidence in providing the training skills in mediation and practising mediation, as well as adopting appropriate ways of addressing conflict resolution in their workplace and community.
- Participants awarded the certified train the trainers in mediation from CCM and Options Mediation.
- Participants become qualified trainers in mediation skills and practice.
- Participants will be able to advance their mediation skills and practice and may become qualified mediators.
5. ELIGIBLE PARTICIPANTS
- CCM will recruit 20-25 participants to attend the mediation training course.
- MTP was developed in supporting the mediation trainees in Cambodia to pursue and promote knowledge, skills, and experience of ADR and mediation practice to young people in Cambodia.
- The qualified persons who strongly commit to full 6-day in-person training participation.
- Persons who possess a clear long-term vision and mission to promote ADR and mediation to the civil society, business community and government.
- Persons who possess a concrete goal and plan to use ADR and mediation as a professional job in their careers.
6. TRAINING METHODOLOGIES
The training weave together theory, observation, experiential exercises, and practice opportunities to create a meaningful learning experience. The participants are strongly encouraged to actively participate in field practice and continue learning and developing new skills and techniques of mediation practice. The participants have opportunities to practice the knowledge, skills and experience of mediation learned from the course as a practical mediator in dispute resolution. The participants will explore and evaluate their active knowledge and “theory” of the mediation process, their strengths, and weaknesses as practitioners, and develop ways to revitalize their commitment to mediation practice. The MTP will be trained by ADR and Mediation Experts and Senior Fellows from CCM, Indonesia Dispute Board (IDB), and Weinstein International Foundation (WIF) who have practical intensive experiences in ADR and mediation practice at national and international levels. The program will study and practice mediation skills and techniques at MTP as well as at fieldwork by doing mediation exercises and role-plays and participating in observation and co-mediation of real mediation cases at the Offices of the Legislation and Mediation at the government district level and/or Mediation House. The trained participants in mediation will be certified as professional mediators by CCM and IDB after completing the requirements of CCM’s standards.
7. TENTATIVE DATE AND LOCATION
Tentative Date:
- Module 1: 17-18 August- Understanding and analyzing conflict
- Module 2: 24-25 August- Communication skills for conflict resolution
- Module 3: 31-1 August- Addressing conflict and practice mediation skills
8. COURSE OUTLINE
Module One: Understanding Conflict
- Introduction to Conflict
- Characteristics of Conflicts
- Theory about the Causes of conflict
- Perception, Prejudice, Stereotype, and Discrimination
- Conflict Analysis
- Conflict Mapping
- ABC Triangle
- Pillars of Conflict
- Conflict Tree.
- Active Listening
- Paraphrasing and Summarizing
- Reframing and Questioning Techniques
- Nonviolence Communication skills
- Mediation Skills and Process: Mediation Models, Mediation Phases, Levels of Mediator Intervention, Role and Ethics of the Mediator.
- Mediation practicum
- Coaching and follow up.
9. TRAINING REQUIREMENT
The mediation training is developed into two parts, basic mediation for professional and advanced mediation techniques. Although a mediator certificate is not required to practice mediation, CCM sets standards for mediators who work as CCM mediators to provide the communities and business mediation services. The core mediation training program consists of 40 hours as basic mediation process and practice. The 40 hours of basic mediation for professionals is the prerequisite course for participants who pursue the advanced mediation techniques, specific training courses or certify and accredit mediators of CCM. The participants are required to actively participate in all learning processes and different steps of practical work. The participants are expected to participate in exercise and practices of mediation sessions where they are monitored and evaluated by trainers during the training courses. The participants are requested to take part in exercises and role-plays of mediation practice where they take a role as party and mediator of the mediation sessions. Completion of “Basic Mediation for Professional” is the prerequisite course for each certificate. Certificates are issued upon verification of full attendance and assessment at all required courses.
10. APPLICATION, COSTS, AND SCHOLARSHIPS
Application form and registration can be downloaded and made through this link: https://bit.ly/4bKREUN, before Monday 9, August 2024.
The fee for the course is US $100 for CCM member and US $150 for non-member (to be paid in full before the course starts) per full six-day training course (48 hours), inclusive of tuition, stationary, and snacks (coffee & tea breaks). Personal expenses are the responsibility of participants or their organisations.
11. APPRENTICESHIP PROGRAM
This program was designed and aims to transfer relevant knowledge, skills, and attitudes within the desired period from expert practitioners in the ADR and mediation field of study or profession to novice trainees who ideally have completed the MTP. After completing the mediation train course, the participants are required to do an apprenticeship for at least 2 mediation cases and 2 co-mediation cases.
12. TRAINING AND MEDIATION SERVICES
Once the mediation training course and the training requirements were completed, the mediation trainees who interest to pursue accredited mediation certification should join the professional team to become a mediator and trainer at CCM for at least one year and from the second year on CCM will pay training fees or mediators fees case by case. When a client requested any mediation cases from CCM the participants should participate in preliminary preparation and processes of the training courses or mediation cases before conducting training courses or mediation sessions for our clients. The participants should provide one mediation case per month (twelve cases per year).
For more information, please contact us at:
Tel:(+855)12 588 081/12 921 614
E-mail: [email protected]
No. 237, Group 16, Phum Thmey, Sangkat Dangkao, Khan Dangkao, Phnom Penh, Cambodia.
_End_
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