Orientation Session on the Rules and Mediation Procedures

Pro Bono & Fee Based Mediation Services in Cambodia

The mission of CCM is to provide high-quality dispute resolution services to our clients and our local, national and international communities. CCM is proud to offer Pro Bono Mediation Services for lower-income clients, nonprofit organizations. CCM is offered online only and is suitable for our local and national communities in Cambodia with ‘’small claims’’, a dispute worth up to $5,000, and Covid-19 related workplace disputes. CCM will charge each party an administrative fee of $5. 

​The Santheankam International "SI'' is the office of mediation and ADR services of the Cambodian Centre for Mediation. SI provides high-quality mediation and ADR service.  Its members are highly trained, qualified, and accredited mediators and ADR professionals. All SI members are committed to providing ADR services following CCM Mediator Accreditation Standards. Our highly qualified and accredited mediators and ADR professionals provide fee-based and Pro-Bono Mediation services through the SI in Cambodia.

The Best Practices in Mediation

Jimmy Srun, Alternative Dispute Resolution Advisor - Federal Emergency Management Agency

Has shared the best practices in mediation for the trainee mediators and ADR practitioners as follows:
1. Conflict Coaching:

• Prior to the mediation session;
• People need guidance;
• They are confused what their problem in or what solution they want.

 
2. Be Present

• Stay in the movement;
• Practice mindfulness;
• Breathe.

 
3. Follow-Up

• Mediation Agreement are easy to create, but tough to put into action;
• Ask parties when a check-in would be appropriate;
• Provide coaching to mediation participants on ensuring the agreements.

​(12 February 2021)